Warranty Policy

ATHHLETICAA ("ATHHLETICAA", "we", "our", or "us") is committed to delivering high-quality products backed by reliable customer support. This Warranty Policy explains the warranty coverage, exclusions, and process for claiming warranty services for ATHHLETICAA products.

All ATHHLETICAA products are covered under a manufacturer warranty against manufacturing defects from the original date of purchase. The warranty applies only to defects in materials or workmanship under normal and intended use.

Warranty Coverage

Your Athhleticaa product is covered for:

• Manufacturing defects in hardware components.
• Functional issues arising from faulty workmanship.
• Defects identified during the applicable warranty period.
• Repairs or replacement for eligible manufacturing defects, subject to inspection.
• Athhleticaa Smart Bands are covered by a 1-year warranty on the hardware/ module only.
• The band strap is not covered under the warranty as it is considered a consumable accessory subject to normal wear and tear.

Warranty Does Not Cover

The warranty does not apply to:

• Physical damage, accidental damage, misuse, abuse, or negligence.
• Damage caused by water, fire, excessive heat, or unauthorized repairs or or modifications.
• Normal wear and tear, scratches, dents, discoloration, or cosmetic damage.
• Damage resulting from improper charging or use of incompatible chargers, cables, or accessories.
• Loss or theft of the product.
• Unauthorized modification or alteration of the product.

Important Warranty Conditions

• A valid purchase invoice or proof of purchase is mandatory for all warranty claims.
• The warranty is applicable only to the original purchaser and is non-transferable.
• Products must be used according to the instructions provided by Athhleticaa.
• ATHHLETICAA reserves the right to inspect the product and determine whether the issue is covered under this Warranty Policy.
• Replacement products may be new or refurbished products of equal or comparable functionality.
• Warranty service does not extend or renew the original warranty period unless required by applicable law.
• Eligible products may be repaired or replaced, subject to the applicable warranty terms.

Steps to Avail Warranty

To request warranty service, please follow these steps:

1. Contact the Athhleticaa Service Center with your purchase details.
2. Clearly describe the product issue and provide images or videos if requested.
3. Submit a copy of your purchase invoice or proof of purchase.
4. Our support team will verify your warranty eligibility.
5. If your claim is approved, the product will either be collected or you will be guided on how to ship it to the Service Center.
6. Our technicians will inspect the product and repair or replace it in accordance with the applicable warranty terms.
7. The repaired or replacement product will be shipped back to you.

Athhleticaa Service Center

Disclaimer

Athhleticaa reserves the right to amend, modify, or update this Warranty Policy at any time without prior notice. Any changes will become effective immediately upon publication on our website. This warranty provides specific legal rights, and you may also have additional rights under applicable consumer protection laws.