Warranty Policy
Athhleticaa ("Athhleticaa", "we", "our", or "us") is committed to delivering high-quality products backed by reliable customer support. This Warranty Policy explains the warranty coverage, exclusions, and the process for claiming warranty services on Athhleticaa products.
All Athhleticaa products are covered under a manufacturer warranty against manufacturing defects from the original date of purchase. The warranty applies only to defects in materials or workmanship under normal and intended use.
Warranty Coverage
Your Athhleticaa product is covered for:
- Manufacturing defects in hardware components.
- Functional issues arising from faulty workmanship.
- Defects identified during the applicable warranty period.
- Repairs or replacement for eligible manufacturing defects, subject to inspection.
Warranty Does Not Cover
The warranty does not apply to:
- Physical damage, accidental damage, misuse, abuse, or negligence.
- Damage caused by water, fire, excessive heat, or unauthorized repairs.
- Normal wear and tear, scratches, dents, discoloration, or cosmetic damage.
- Damage resulting from improper charging or use of incompatible chargers, cables, or accessories.
- Loss, theft, or unauthorized modification of the product.
Important Warranty Conditions
- A valid purchase invoice or proof of purchase is mandatory for all warranty claims.
- The warranty is applicable only to the original purchaser and is non-transferable.
- Products must be used according to the instructions provided by Athhleticaa.
- Athhleticaa reserves the right to inspect, repair, or replace the product at its sole discretion.
- Replacement products may be new or refurbished products of equal functionality.
- Warranty service does not extend or renew the original warranty period unless required by applicable law.
Steps to Avail Warranty
To request warranty service, please follow these steps:
- Contact the Athhleticaa Service Center with your purchase details.
- Describe the product issue clearly and provide images or videos if requested.
- Submit a copy of your purchase invoice or bill.
- Our support team will verify your warranty eligibility.
- If your claim is approved, the product will be collected or you will be guided on how to ship it to the service center.
- Our technicians will inspect the product and repair or replace it as per the warranty terms.
- The repaired or replacement product will be shipped back to you.
Athhleticaa Service Center
Address:
Block No.07, Krida Square, Vidharbh Premier,
Hanuman Nagar, Nagpur, Maharashtra – 440009
Email: support@athletica.in
Phone: +91 9158149111
Website: https://athletica.in
Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM (IST)
Disclaimer
Athhleticaa reserves the right to amend, modify, or update this Warranty Policy at any time without prior notice. Any changes will become effective immediately upon publication on our website. This warranty provides specific legal rights, and you may also have additional rights under applicable consumer protection laws.